Accessibility statement

Commitment

Brakan aims to meet WCAG 2.2 level AA for its core customer journeys. The service has not yet received an independent accessibility audit.

Current design

• Keyboard-operable forms and navigation.
• Semantic labels and headings.
• Responsive layouts and user-selectable light, dark or system themes.
• Text alternatives for meaningful images.
• Status information that does not rely on colour alone where implemented.

Known limitations

• Some dense financial and calendar tables may require horizontal navigation on small screens.
• Generated customer documents are designed for reading and printing but require further assistive-technology testing.
• Third-party authentication, bank-consent and anti-bot interfaces are partly outside Brakan’s control.
• The full application requires structured manual keyboard and screen-reader testing before public launch.

Report a problem

Email support@mail.brakan.co.uk with the page, device, browser and assistive technology used. Do not include sensitive customer records. Brakan will record and prioritise barriers affecting essential tasks.